This Privacy Policy describes how 8www collects, uses, and protects personal information when you visit 8www.live, create an account, make a deposit, or use any of our services. By using the site, you agree to the practices described here. If you do not agree, please do not use our services.
Who Runs This Site
8www operates this platform for players in Bangladesh and other permitted jurisdictions. For any questions about this policy, you can reach us through the Live Chat support available 24/7 from any page on the site.
Data We Collect From You
We collect only the information needed to operate your account and comply with responsible gaming rules. This falls into two broad categories: information you give us directly, and information generated automatically when you use the site.
Information you provide
- Account registration: your name, date of birth, email address, phone number, and preferred currency (BDT).
- Identity documents: National ID Card (NID), Passport, or Driving Licence — required before your first withdrawal.
- Payment details: your bKash, Nagad, Rocket, Upay, or bank account number used for deposits and withdrawals.
- Support messages: content of any chat conversations or help requests you send us.
- Responsible gaming settings: deposit limits, session reminders, and self-exclusion choices you configure.
Information collected automatically
- IP address and approximate location (country and city level).
- Device type, operating system, and browser version.
- Pages visited, games played, session duration, and bet history.
- Cookies and similar tracking technologies (see the Cookies section below).
Why We Need Your Information at 8www
Every piece of data we collect serves a specific purpose. We do not collect data "just in case."
| Purpose | Data used | Legal basis |
|---|---|---|
| Creating and managing your account | Name, email, phone, DOB | Contract performance |
| Processing deposits and withdrawals | Payment method details, transaction history | Contract performance |
| Identity confirmation before withdrawal | NID / Passport / Driving Licence | Legal obligation |
| Detecting fraud and protecting accounts | IP address, device fingerprint, login history | Legitimate interest |
| Responsible gaming and age verification | DOB, self-exclusion flags, bet patterns | Legal obligation |
| Customer support | Chat logs, account status | Contract performance |
| Sending bonus and promotional updates | Email, phone | Consent (you can opt out any time) |
| Improving site performance | Anonymised usage analytics | Legitimate interest |
When We Share Information
8www does not sell your personal data. We share information only in the following limited situations:
- Payment processors: bKash, Nagad, Rocket, Upay, and partner banks receive only the transaction data needed to process your payment.
- Game providers: JILI, CQ9, Spribe, PG Soft, and Sexy Gaming receive a session token that identifies you within their game environments. They do not receive your payment details.
- Fraud prevention services: anonymised risk signals may be shared with fraud detection partners to protect all players on the platform.
- Legal requirements: we will disclose data if required by a valid court order, government authority, or applicable law.
All third-party partners are required by contract to protect your data and may not use it for any purpose beyond the service they provide to us.
Cookies and Tracking Technologies
We use cookies to keep your session active, remember your language and odds preferences, and measure how features perform. Here is a summary of what we use:
| Cookie type | Purpose | Can you disable? |
|---|---|---|
| Essential | Login session, security tokens, cart state | No — the site will not work without these |
| Functional | Language preference, game lobby filters | Yes — via browser settings |
| Analytics | Anonymised page views, error tracking | Yes — via browser settings or our cookie preferences |
| Marketing | Affiliate tracking, bonus attribution | Yes — opt out in your account preferences |
You can clear cookies at any time through your browser. Doing so will log you out of your 8www account.
How Long We Keep Your Data
We keep account and transaction records for as long as your account is active and for a minimum of five years after account closure, in line with standard financial record-keeping requirements. Chat logs are retained for two years. Marketing consent records are kept until you withdraw consent or close your account.
When data is no longer needed, it is securely deleted or anonymised so it cannot be linked back to you.
Your Rights Over Your Personal Data
You have several rights regarding the personal data 8www holds about you:
- Access: request a copy of the data we hold about you.
- Correction: ask us to fix any inaccurate details on your account.
- Deletion: request that we delete your data, subject to our legal retention obligations.
- Restriction: ask us to pause processing your data while a dispute is resolved.
- Portability: receive your account and transaction data in a structured, machine-readable format.
- Objection: object to processing based on legitimate interest (such as direct marketing).
- Withdraw consent: opt out of marketing messages at any time through your account settings or by contacting Live Chat.
To exercise any of these rights, contact our support team via 24/7 Live Chat. We will respond within 30 days. Identity confirmation may be required before we act on a request.
Security Measures in Place
We use industry-standard technical and organisational measures to protect your data. These include SSL/TLS encryption on all data in transit, encrypted storage for sensitive fields such as payment details and document scans, two-factor authentication options for your account, and regular security audits of our platform.
No online service can guarantee absolute security. If you suspect that your account has been compromised, contact Live Chat immediately so we can lock the account and investigate.
Players Under 18
8www is strictly for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe a minor has created an account, please contact us immediately so we can close it and delete the associated data without delay.
Changes to This Policy
We may update this Privacy Policy from time to time — for example, when we add a new payment method or change a service provider. When we make a material change, we will post the updated policy on this page with a new "Last updated" date, and we may send a notification to your registered email address. Continuing to use 8www after the update takes effect means you accept the revised policy.
We encourage you to check this page periodically, especially before making a first deposit after a long period away.
Contact Our Support Team
If you have any questions about this policy, want to exercise a data right, or need to report a concern, our support team is available around the clock.
24/7 Live Chat
The fastest way to reach us is through the Live Chat button available on every page. For data-related requests, please have your registered phone number ready so we can confirm your identity before proceeding. We aim to respond to all data requests within 30 days.
Ready to create an account? Register at 8www and start playing today, knowing exactly how your data is protected. Already have an account? Return to the homepage.
18+ · Play Responsibly · Gambling can be addictive.